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Dermassy

Privacy Policy

This Privacy Policy describes how Dermassy (hereinafter referred to as "the App") collects, uses, and protects your information. We consider the protection of your personal information, especially your skin-related data, to be our highest priority.

1. Information We Collect

The App collects the following types of information:

Information You Provide

  • Account Information: Username, email address, etc.
  • Skin Analysis Data: Skin type, melanin tendency, skin concerns (e.g., acne, dryness, redness), and skincare habits.
  • Interaction Data: Consultations and text input provided through the AI chat.

Automatically Collected Information

  • Device and Usage Data: Device type, operating system, IP address, and usage logs.
  • Cookies and Tracking: We use technologies like Google Analytics and Firebase Analytics to improve our service.
  • Payment Information: Subscription status and receipt validation for Google Play / App Store (we do not directly store credit card numbers).

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the App and verify user identity.
  • To analyze skin conditions and generate personalized advice using AI algorithms.
  • To manage paid subscriptions and process billing.
  • To improve the App, develop new features, and prevent fraudulent use.
  • To create anonymized statistical data (for marketing or research purposes where individuals cannot be identified).

3. AI Technology and Third-Party Sharing

The App utilizes AI (Artificial Intelligence) APIs provided by third parties, such as Google (hereinafter "AI Providers"), to provide advanced skin analysis and conversational advice.

  • Data Transmission: Text and analysis data entered by the user are transmitted to AI Providers via API for processing.
  • No Training: The transmitted data is NOT used by AI Providers to train or improve their AI models.
  • Other Third-Party Disclosure: We do not disclose your personal information to any other third parties except as required by law.

4. Data Storage and Security

We implement the following measures to ensure the security of your data:

  • Encryption: All data is transmitted using SSL/TLS encryption.
  • Secure Infrastructure: Data is stored on secure cloud servers (e.g., Google Cloud) with strict access controls.

5. Disclaimer (Non-Medical Advice)

The skin analysis and advice provided by this App are for informational purposes based on dermatological knowledge and are NOT a substitute for professional medical diagnosis, treatment, or prevention. For skin diseases, severe skin concerns, or allergic symptoms, always seek the advice of a physician or other qualified health provider. Use of the information provided by the App is at your own risk.

6. Your Rights (Data Deletion and Access)

Users have the right to request the disclosure or deletion of their account and all stored personal data at any time through the App settings or by contacting our support team. We will respond to such requests promptly within a reasonable timeframe.

7. Contact Us

If you have any questions about this Privacy Policy, please contact:

Dermassy Inquiry Form

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